Privacy Policy
Last updated: 01/03/2026
This Privacy Policy explains how Stacked Studios collects, uses, stores, and protects your personal information when you visit our website, contact us, submit an enquiry, or use our services.
We are committed to protecting your privacy and handling your personal data responsibly, transparently, and in line with UK data protection law.
1. Who we are
Stacked Studios is a web design and digital services business based in Scotland, United Kingdom.
Business name: Stacked Studios
Location: Glasgow, Scotland, United Kingdom
Email: hello@stackedstudios.co.uk
Website: https://stackedstudios.co.uk
For the purposes of UK data protection law, Stacked Studios is the data controller for the personal information we collect and use.
If Stacked Studios becomes a registered limited company, we may update this Privacy Policy to include our registered company details, registered office address, and company number.
2. What personal information we collect
We may collect the following types of personal information:
your name;
your business name;
your email address;
your phone number;
your website URL;
your project details or enquiry information;
any information you send through a contact form, email, or consultation request;
newsletter subscription details, if you sign up;
technical information such as your IP address, browser type, device type, pages visited, and how you interact with our website;
analytics and cookie data, where applicable.
We only collect personal information that is relevant to the way you interact with us.
3. How we collect your information
We may collect personal information when you:
visit our website;
complete a contact form;
request a quote or consultation;
email, call, or message us;
sign up to our newsletter;
become a client;
interact with our website through cookies or analytics tools.
Some information is provided directly by you. Other information may be collected automatically through cookies, analytics, or similar technologies.
4. How we use your information
We may use your personal information to:
respond to enquiries;
provide quotes, proposals, or consultations;
deliver web design, development, maintenance, hosting, SEO, or related services;
manage client relationships;
communicate about projects;
send invoices, payment reminders, and service updates;
improve our website and services;
send marketing emails or newsletters, where you have opted in;
monitor website performance and security;
comply with legal, tax, accounting, and regulatory obligations.
5. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for using your personal information.
Depending on the situation, we may rely on:
Contract
When we need to use your information to provide a quote, prepare a proposal, deliver services, communicate about a project, or manage our agreement with you.
Legitimate interests
When we use your information to respond to enquiries, improve our services, maintain website security, manage client relationships, and run our business, provided your rights do not override those interests.
Consent
When you choose to sign up to a newsletter, agree to receive marketing emails, or accept certain non-essential cookies.
Legal obligation
When we need to keep records for tax, accounting, legal, or regulatory reasons.
6. Marketing communications
We will only send you marketing emails if you have opted in or where we are otherwise legally allowed to do so.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly at hello@stackedstudios.co.uk
We will not sell your personal information to third parties.
7. Cookies and analytics
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and support marketing or analytics activity.
Cookies may collect information such as your IP address, browser type, device type, pages visited, and time spent on the website.
Where required, we will ask for your consent before placing non-essential cookies on your device.
8. Who we share your information with
We may share your personal information with trusted third parties where necessary to run our business and provide our services. This may include:
website hosting providers;
email and communication platforms;
analytics providers;
payment processors;
accounting or bookkeeping software;
CRM or project management tools;
newsletter platforms, such as Mailchimp;
professional advisers, such as accountants or legal advisers;
subcontractors or service providers involved in delivering your project.
We only share information where necessary and expect third parties to handle personal data securely and lawfully.
9. International transfers
Some of the tools or platforms we use may store or process personal information outside the UK.
Where this happens, we will take steps to make sure appropriate safeguards are in place to protect your personal information in line with UK data protection law.
10. How long we keep your information
We only keep your personal information for as long as necessary.
As a general guide:
enquiry information may be kept for up to 12 months;
client project information may be kept for up to 6 years for legal, tax, and business record purposes;
invoice and payment records may be kept for up to 6 years;
newsletter data will be kept until you unsubscribe or ask us to delete it;
analytics data may be kept according to the settings of the analytics platform we use.
These time periods may vary depending on legal, accounting, contractual, or operational requirements.
11. How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
This may include using secure systems, password protection, access controls, secure hosting, software updates, backups, and other appropriate security measures.
However, no website, email system, or online service can be guaranteed to be completely secure.
12. Your data protection rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
access the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information;
ask us to restrict how we use your information;
object to certain uses of your information;
ask for a copy of your information in a portable format;
withdraw consent where we rely on consent;
complain to the Information Commissioner’s Office.
To exercise your rights, please contact us at hello@stackedstudios.co.uk.
13. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.
Website: https://ico.org.uk/
14. Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices, content, or security of third-party websites.
You should read the privacy policy of any external website you visit.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
16. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@stackedstudios.co.uk
Website: https://stackedstudios.co.uk